Q: Why my t rial/ Subscription code can not be activated ? A: 1. Please check whether fill in the right code or not? 2. Or please check which version iView HD APK you installed? iView HD (blue color) iView HD plus (red color) Different versions of Apk need different t rial codes, please pay attention to it. Q: My box is broken, how to transfer the subscription to a new device? A: Yes, can be transferred to the new device. Please inform the old code and new device ID to your seller. He will help you to transfer. Q: I bought a new device, Can I change the iView HD subscription to it? A: Yes, can be transferred to the new device. Please inform the old code and new device ID to your seller. He will help you to transfer. Q: W hy my subscription suddenly become 0 days? A: Please check whether the subscription is expired. If not, please check whether your device ID changed or not? Some kinds of boxes, its MAC will change after reset or repaired.
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